UPDATE 7/24: We've rolled-out a fix for the problem causing The Sims 2 Ultimate Collection code-activation issues for some players.
You should now be able to get into your game without a problem.
We appreciate your patience and if you're still experiencing The Sims 2 Ultimate Collection problems, join in our community discussion of this issue on Answer HQ.
Because you’re a passionate The Sims 2 player, we’re making The Sims 2 Ultimate Collection available free of charge to download to your Origin library. To add the game, just follow these steps:
Note, if you already have another version of The Sims 2 installed, make sure you backup your The Sims 2 saves and uninstall your version of The Sims 2, either automatically or manually, before following these directions.
Start by downloading and installing Origin. If you already have Origin you can skip to step 3.
Not an Origin member? Create a free Origin Account to get in the game.
Launch Origin and log into your Origin Account.
From the ‘Games’ tab in the Origin menu, select ‘Redeem Product Code’ and enter the code
If you’re already an Origin member, you can also redeem your code online. Just visit the Origin code redemption page and log in to your Origin Account. Then enter I-LOVE-THE-SIMS in the ‘Product Code’ field.
Log into Origin and download and play the game any time you want .
Thanks for being a passionate The Sims fan, and enjoy your copy of The Sims 2 Ultimate Collection.
This code will available for redemption until July 31st, 2014 at 10AM PDT.